OralAI

The AI front office for dental practices

Every call answered. Every chair filled.

The AI dental receptionist that picks up after hours and when every line is busy, then books straight into your schedule.

  • 30-day trial
  • Keeps your number
  • Books into Dentrix, Open Dental & more
A front-desk coordinator on a call at her desk, headset on, the office phone beside her monitor behind the counter

Incoming call

(408) 555-0147 · after hours

Works with the systems you already use

Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Curve, Denticon, Cloud 9, Dolphin, OrthoTrac, PracticeWorks, and more

See all systems

AI Receptionist

Sounds like your best front desk. Books like it too.

New patient, after hours. Books a new patient straight into the schedule.

Incoming call

Juniper Lane Dental

After hours

Play the call

0:00 / 1:11

What it did1 of 8

looked up your rules changed
  1. 0:00

    Answered the call

    Your main line

    Forwarded after hours. Introduced itself as the office’s AI assistant.

Six sample calls at six made-up offices, recreated with the voices our offices choose from. Names and details are invented.

Your turn. Be the patient.

Book a cleaning, move an appointment, or say you have a toothache. Right here in your browser. Or call (650) 374-5022.

Books into your schedule

Real openings by provider and visit type.

Handles emergencies

Your protocol, then a warm transfer to the doctor.

Speaks 90+ languages

Switches mid-call. No menu.

Natural expression

Warm on a booking, calm in an emergency. Never robotic.

From the calls we answer

New patients call ready to book.

The phone is still how most new patients start. Here’s what they wanted when they called.

1 in 12

patient calls came from a new patient

3 in 4

of them wanted to book on that first call

9 in 10

new sedation patients asked for a consult

Your office is open about 40 hours a week. Patients call the other 128. OralAI answers all of them.

Scheduling by your rules

An open slot isn’t always a bookable one.

Before OralAI offers a time, it checks the rules your front desk knows by heart. If a time breaks one, the caller gets the next time that fits.

Juniper Lane DentalSample office
Your rule

Dr. Lee · up to 2 patients at once

Caller: “Can I get an exam with Dr. Lee at 9:20?”

1 of 4

Every booking is checked against

  • Provider restrictions
  • Operatory (chair) rules
  • Appointment-type rules
  • Procedure-specific blocks
  • Provider hours and lunches
  • Patients per doctor at once
  • Visit types that can’t overlap
  • Same-provider rescheduling
  • Existing-patient matching

Your call log

Every call, summarized. The urgent ones, flagged.

Handled means it’s done. Action means someone should call back. You choose what you get texted or emailed about.

OralAI
24 hours3 days7 days30 days
2Needs attentioncalls require follow-up
2New patients
2Urgent alertsnotifications were sent

Call reasons

2Scheduling2Emergency1General Inquiry
Sample office

6 calls in the last 24 hours

Today6 calls
12:18 PM
HANDLED

Filling Appointment Booked

Existing patient Kevin Brooks booked a filling on the lower left with Dr. Patel for Mon 9/28 at 10:30 AM, as listed on his treatment plan. Confirmation text sent. No follow-up needed.

(408) 555-0133 · Kevin BrooksScheduling
10:42 AM
ACTION

Chipped Front Tooth

Existing patient Maria Lopez chipped a front tooth at breakfast. No pain, but wants it looked at today. Urgent alert sent to front desk. Staff to call back to confirm a same-day opening.

(408) 555-0142 · Maria LopezEmergency
9:18 AM
HANDLED

New Patient Exam Booked

New patient David Kim booked a comprehensive exam and X-rays with Dr. Patel for Thu 10/1 at 9:00 AM. Delta Dental PPO confirmed in-network. Intake forms sent by text.

(408) 555-0187 · David KimScheduling
A front-desk coordinator in glasses handing an older patient his appointment card
“The patient in front of you deserves your full attention. So does the person calling.”
Dr. Ron Nguyen, DDS

Dr. Ron Nguyen, DDS

Cofounder & CEO, OralAI

Every office is set up by our team, and every call is there for you to review. Tell us what to change and we’ll tune it.

Built for dental

Connected to your practice. Held to your rules.

Connected

Your practice management system, and your phones as they are. No integration yet? It still answers, takes messages and handles emergencies.

In your control

You set which providers, visit types and hours it can book. It never diagnoses or quotes prices.

Private by design

Verifies who’s calling before it opens a record. HIPAA compliant, with a BAA for every office.

Getting started

Setup is one call.

  1. 1

    We learn your office

    From your website and a short checklist.

  2. 2

    We connect your schedule

    And set exactly what OralAI can book.

  3. 3

    You forward the calls

    Keep your number. Change coverage anytime.

Juniper Lane Dental· SetupSample office
  1. Learned your office

    Your website and a short checklist

  2. Connected your schedule

    Dentrix · Dr. Patel, Dr. Kim · real openings only

  3. Forwarded your calls

    After hours, lunch, and when every line is busy

Answering calls

FAQ

Questions offices ask us

Something else on your mind? hello@oralai.com or get a personalized demo.

Will patients know they’re talking to an AI?

Yes. It introduces itself as your office’s AI assistant on every call.

What if it gets something wrong?

Every call comes with a summary, transcript and recording, so you see exactly what was said. Tell us and we’ll fix it.

Is it HIPAA compliant?

Yes. We sign a BAA with every office. It verifies who’s calling before it opens a record, and keeps patient details out of email and text alerts.

Will my front desk feel replaced?

No. It takes the calls they can’t get to: after hours, lunch, and when every line is busy. Most offices start there.

Can we use it only after hours or when we miss a call?

Yes. After hours, lunch, overflow or all calls. You control the forwarding.

Do we need to change our phone number?

No. Keep your number and forward the calls you want covered.

Does it book directly into our practice management system?

Yes, on supported systems, by the rules you set.

What happens with emergencies?

A warm transfer, a text to the on-call doctor, or a detailed message. Your choice. First aid only from your protocol.

Which languages does it speak?

More than 90. English by default; it switches when the caller does.

How do Treatment Recovery and Insurance Verification work?

Both are in early access with a small group of practices. Ask on a demo.

What does it cost? Is there a trial?

It depends on the products you use and your call volume. Every office starts with a free trial: 30 days or 150 call minutes per location, whichever comes first.

More than one location?

Yes. Each location gets its own number and settings, with one shared view.

Give your front desk the day back.

Every office starts with a 30-day trial. Keep your number. Turn it off anytime.