After-hours dental answering service
Your after-hours calls, answered and booked.
OralAI is an AI answering service for dental offices. When you’re closed or every line is busy, it answers in your office’s name, books patients into your schedule, follows your emergency protocol, and sends you a summary of every call.
- 30-day trial
- Keeps your number
- Books into Dentrix, Open Dental & more
How it works
Three steps, one setup call.
- 1
You forward the calls
After hours, at lunch, or when every line is busy. Keep your number and your phone system.
- 2
OralAI answers as your office
Books, moves and cancels appointments by your rules, answers questions about your office, and takes a message when your team has to act.
- 3
You see every call
A summary, transcript and recording of each one. Urgent calls reach you right away by text or email.
Compared with a traditional service
More than a message.
| Compared on | Traditional answering service | OralAI |
|---|---|---|
| Who answers | Live operators working from a script | An AI receptionist that answers in your office’s name and says it’s an AI |
| Appointments | Usually a message for your team to return | Booked into your practice system, by the rules you set |
| Emergencies | Usually a page or call to the on-call doctor | Your protocol: a warm transfer, a text to the on-call doctor, or a detailed message |
| Languages | Depends on the service | More than 90, switching when the caller does |
| After the call | A message by email or text | A summary, transcript and recording of every call |
Want a person on every call? A live answering service is the better fit. OralAI is for offices that want after-hours calls booked, not just logged.
FAQ
After-hours questions offices ask us
Will patients know it’s an AI?
Yes. It introduces itself as your office’s AI assistant on every call.
Can it book appointments after hours?
Yes, on supported practice systems like Dentrix, Open Dental and Eaglesoft. You set which providers, visit types and hours it can book.
What happens with a dental emergency at night?
It follows your protocol: a warm transfer, a text to the on-call doctor, or a detailed message. First aid only from your protocol, and it never diagnoses.
Do we need a new phone number or phone system?
No. Keep both, and forward the calls you want covered.
Can we use it only after hours?
Yes. After hours, lunch, overflow or all calls. You control the forwarding and can change it anytime.
Is it HIPAA compliant?
Yes. We sign a BAA with every office. It verifies who’s calling before it opens a record, and keeps patient details out of email and text alerts.
What does it cost? Is there a trial?
It depends on the products you use and your call volume. Every office starts with a free trial: 30 days or 150 call minutes per location, whichever comes first.
More about OralAI
- AI dental receptionistHear sample calls and see how OralAI books, handles emergencies and logs every call.Read more
- About OralAIWhat it works with, how it protects patient information, and who built it.Read more
- Unscheduled treatment follow-upDiagnosed treatment that never got scheduled, found and followed up. Early access.Read more
Give your front desk the day back.
Every office starts with a 30-day trial. Keep your number. Turn it off anytime.