Works with Mango Voice
An AI receptionist for Mango Voice offices.
OralAI works with Mango Voice through call forwarding. You keep your Mango phones and number, send after-hours or unanswered calls to OralAI, and it answers in your office’s name and books patients into your schedule.
- 30-day trial
- Keeps your number
- Books into Dentrix, Open Dental & more
Your call flow
Which calls go to OralAI?
Send any of these paths to your OralAI number in your Mango Voice call flow, and change them anytime. Turn on Pass Through Caller ID so OralAI sees who’s calling.
Closed
Your Mango schedule’s closed pathOralAI answersHolidays
Your Mango schedule’s holiday pathOralAI answersOffice open
Your phones ringNobody picks upOralAI answers
At a glance
How does OralAI work with Mango Voice?
- How it connects
- Call forwarding from your Mango Voice call flow to your OralAI number. No new phones, nothing to install.
- Calls it covers
- After hours, holidays, calls nobody picks up, or all calls. You choose.
- Your number
- Stays the same. Patients call the number they already know.
- Booking
- Books into your practice system, like Dentrix, Open Dental or Eaglesoft.
- Already in use
- OralAI answers calls today for offices on Mango Voice.
Getting connected
How do we set it up in Mango Voice?
- 1
You get an OralAI number
We set OralAI up as your office and give you the number to forward to.
- 2
Your admin updates the call flow
In the Mango Voice admin portal, send the calls you want covered to an external transfer to your OralAI number. We walk you through it.
- 3
Your phones stay the same
Same number, same Mango phones. Change what gets forwarded anytime.
FAQ
Mango Voice questions offices ask us
Does OralAI work with Mango Voice?
Yes. Mango Voice can transfer calls to an outside number, so you send the calls you want covered to your OralAI number. There’s nothing to install.
Can it answer only after hours?
Yes. Mango Voice schedules have open, closed and holiday paths. Send the closed and holiday paths to OralAI and your team keeps the phones during the day.
Can it pick up calls nobody answers during the day?
Yes. Point the no-answer path in your Mango Voice call flow to your OralAI number, and calls your team can’t get to go to OralAI.
Will OralAI see who’s calling?
Yes. Turn on Pass Through Caller ID for the transfer and OralAI sees the patient’s number.
Who makes the change in Mango Voice?
An admin on your Mango Voice account, in the admin portal. Our team walks you through it on the setup call.
Do we keep our number?
Yes. Patients keep calling the number they know. Forwarding only changes where the calls you choose ring.
Is OralAI made by Mango Voice?
No. OralAI is an independent company that works with Mango Voice through call forwarding. Mango Voice is a trademark of its owner.
Give your front desk the day back.
Every office starts with a 30-day trial. Keep your number. Turn it off anytime.